I encountered several issues that dampened my experience. First, although my room was spacious, the temperature control was problematic. The central heating system was excessively hot, making it difficult to sleep, and the only solution provided by the staff was to open the window and use a portable fan. Particularly, having the heating unit locked left me feeling uncomfortable throughout the night. Additionally, while the hotel has a lovely atmosphere, the dated decor was somewhat disappointing. I had expected more modern amenities.

I found the hotel clean and modern, but the pillows were quite flat. The location near the subway was very convenient.

I had a lovely stay at Hotel Mystays Yokohama Kannai. The location was perfect, with easy access to the subway and JR stations. The convenience of nearby restaurants and stores made exploring the area delightful. The staff were extremely nice and helpful, attending to my requests promptly.

Room sizes are small.

the bed was kinda hard and made it tough to get comfy at night. but the location was super convenient, just a short walk from the station, and staff were really helpful. my room was spacious and clean with a nice view.

i had a fantastic stay at mystays! the location was perfect, surrounded by many restaurants and just a short walk to the bay. the helpful staff made check-in easy, and we found a great yakiniku spot nearby for dinner. overall, it genuinely met our needs for a weekend escape.

totally recommend

The clean and modern atmosphere of Mystays in Yokohama stood out immediately. My Superior Queen Room was spacious, allowing enough room to fully open my luggage. The bathtub in the bathroom added a nice touch. The hotel staff were welcoming and helpful, making my check-in a breeze. Though the location was convenient, just a short walk from the JR and subway stations, the collective cooling system in the building created some discomfort. Individual control would have been better during the hot summer nights. Using mini portable fans helped, but a room AC unit would have been ideal. The Italian restaurant on the ground floor was decent, especially with a skilled chef, but service in the restaurant could improve. it took quite a while to get basic items like water. Overall, my stay was enjoyable but some adjustments in the air conditioning and dining service could enhance the experience.

My wife says that having a water purifier in the room would make it easier for families with kids to stay hydrated.

Great location and the room had a nice desk, but Wi-Fi was spotty.

Family with children great choice

I had a good experience with the breakfast buffet, while it didn't have many vegetarian options, the kindness of the morning staff made my morning brighter. Also, the ¥6000 food credits we got—2000 a day—really added value to our overall stay, especially when we discovered a nearby restaurant with soy meat options.

It wasn’t cheap, but still acceptable!

would book here again

Our family stayed for 4 nights in a Superior Twin Room, Non-Smoking. The bed was comfy, and everything was super clean. The room had a flat-screen TV, refrigerator, and private bathroom with a nice shower. Spa facilities were really relaxing too. The location was fantastic, easy walking to attractions and restaurants nearby. Lots of good food options around!